Contact Us
Product Support:
Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from ChimeTime.
Product Returns:
Click here if you wish to return a product. Most returns can be handled without contacting us first.
Email: Sales Inquiries: sales@chimetime.com Note: If you need to change an existing order, please call (rather than email) as it's possible your order may ship before the email is seen. We typically respond to emails within one business day. Please contact us by phone if you have not received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder. |
Sales & Customer Service:
Telephone: Telephone Hours: Monday through Thursday: 11:00 AM - 4:00 PM EST Sales & Customer Service: 877-992-2270 Please note our phone hours above. Due to insufficient staff, we are currently only taking calls Monday through Thursday. We apologize for any inconvenience this may cause. Please contact us by email outside of phone hours. Note: We are unable to provide assistance for items that were not purchased from ChimeTime. If you need support for such an item, click here for product manufacturer telephone numbers. |
Mailing Address & Fax Fax: 540-777-2507 Mailing Address: ChimeTime |
Online Form:
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