Contact Us
COVID-19 NOTICE: ChimeTime is open for business! You may place an order anytime on our website. Our telephone and staff hours are reduced to observe safety with physical distancing. Please call us if you wish to cancel or change an order, as an email may not be seen before your order is shipped.
Product Support:
Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from ChimeTime.
Product Returns:
Click here if you wish to return a product. Most returns can be handled without contacting us first.
Email: Sales Inquiries: sales@chimetime.com Note: If you need to change an existing order, please call (rather than email) as it's possible your order may ship before the email is seen. We typically respond to emails within one business day. Please contact us by phone if you have not received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder. |
Sales & Customer Service:
Telephone: Telephone Hours: Monday through Friday: 11:00 AM - 4:00 PM EST Sales & Customer Service: 877-992-2270 Please Note: One of our senior phone representatives recently passed away. We are short-staffed so hold times may be longer than normal. If your inquiry is suitable for sending an email, you may wish to email rather than call. We appreciate your understanding. Note: We are unable to provide assistance for items that were not purchased from ChimeTime. If you need support for such an item, click here for product manufacturer telephone numbers. |
Mailing Address & Fax Fax: 540-777-2507 Mailing Address: ChimeTime |
Online Form:
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