Contact Us
Order Cancellations or Modifications:
If you need to modify or cancel an order, please click here for important information.
Product Support:
Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from ChimeTime.
Product Returns:
Click here if you wish to return a product. Most returns can be handled without contacting us first.
Email: Sales Inquiries: sales@chimetime.com We typically respond to emails within one business day. Please contact us by phone if you have not received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder. |
Sales & Customer Service:
Telephone: Telephone Hours: Monday through Friday: 11:00 AM - 4:00 PM EST Sales & Customer Service: 877-992-2270 5/18/2022: Due to multiple employees being out, hold times may be longer than normal. We apologize for any inconvenience. Order Changes or Cancellations: If you need to modify or cancel an order, please click here for important information. Product Support: Please note that we are unable to provide assistance for items that were not purchased from ChimeTime. If you need support for such an item, click here for product manufacturer telephone numbers. |
Mailing Address & Fax Fax: 540-777-2507 Mailing Address: ChimeTime |
Online Form:
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