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Cancel or Change an Order

How Do I Cancel or Change My Order?

Please do not email us if you need to make a change or cancel your order as we may not see your email right away. Instead, please call us immediately at the toll-free number on our Contact Us page and we will advise you if the change or cancellation can be accomplished.

Note: Once an order has been processed through to shipping we may not be able to change or cancel it. If we are not able to accommodate your request and your package is shipped, our Return Policy will apply. Please note that if you choose to refuse a shipment or cancel an order while the package is en route, you are responsible for all associated return shipping costs and any related fees. The return charges and actual shipping costs expended to ship the product to you will not be refunded unless the package was sent in error on our part.

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