Technical Support

My product is less than 60 days old and I am having problems, what should I do?

If your product is less than 60 days old and you are having problems, please send an email to [email protected] with details of the problem and we'll get you taken care of right away.

My product is over 60 days old and I am having problems, what should I do?

If you are having problems or the product proves to be defective after 60 days of the original invoice date, the terms of the manufacturer's warranty will apply and you will need to contact them directly. There may be instances when the manufacturer, once they have been contacted, will ask that we help in the replacement process. If this is the case, we will assist you and the manufacturer with the return process, however it will be necessary for you to contact the manufacturer first.

Your satisfaction is very important to us. If you receive anything less than satisfaction while working with a product manufacturer, please let us know.